Why we process data
Gophy Seeds processes personal data to run accounts, fulfil seed orders, reduce abuse, and answer support mail. We do not sell or rent customer lists to advertisers.
Categories we may store
- Account profile: name, email, hashed password, verification status.
- Order record: shipping address, phone, bag contents, payment mode, order IDs.
- Support trail: messages and attachments sent through Contact, Help, or Track & Support.
- Session signals: tokens, approximate IP, and browser cues used to detect fraud.
How we use it
- Sign you in and block abusive registrations.
- Pack parcels and hand them to logistics partners.
- Send transactional packing and transit notices.
- Keep records required under Indian commercial and tax law.
Retention
Order records stay for the statutory windows that apply in India. Optional marketing, if ever offered, can be stopped by writing to support@gophyseeds.in.
Your requests
Account holders may ask for a copy, a correction, or deletion of personal data, except where law requires retention. Write from the same email as your account to support@gophyseeds.in.
Safeguards
Passwords use one-way hashing. When cards are accepted, vaulting sits with certified processors — full card numbers are not stored on our application servers.